Reuters: Technology News: BofA website troubles causes by internal systems issue: source

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BofA website troubles causes by internal systems issue: source Feb 1st 2013, 22:38 Tweet Share this Email Print Related News Bank of America's Moynihan, known for fixing and cutting, must now build Fri, Jan 18 2013 Bank of America profit falls after mortgage-related charges Thu, Jan 17 2013 Wells Fargo profit jumps but mortgage lending slips Fri, Jan 11 2013 Exclusive: Bank of America to sell service rights on $100 billion of mortgages Tue, Jan 8 2013 Bank of America, other banks move closer to ending mortgage mess Mon, Jan 7 2013 Analysis & Opinion Who owns AIG's MBS fraud claims? Billions ride on the answer Why the Basel change was a bad idea Related Topics Investing and Taxes Simplified » Tech » A Bank of America sign is seen outside of a branch in Greenville, South Carolina January 18, 2012. Credit: Reuters/Chris Keane Fri Feb 1, 2013 5:38pm EST (Reuters) - Some Bank of America Corp customers weren't able to access their online banking accounts on Friday because of an internal systems issue, a person familiar with the matter said. The second-largest U.S. bank by assets is working to address the problem, said the person, who wasn't authorized to speak on the record. The disruption was not caused by hacker attacks, the person said. Since last fall, U.S. bank websites have faced a blitz of "denial of service" attacks in which hacker activists disrupt operations by flooding them with information. Customers logging into Bank of America's website on Friday received a message that said the site was "temporarily unavailable." Some customers took to Twitter to vent their frustrations. The Charlotte, North Carolina-based bank in October 2011 blamed nearly a week of access problems on heavy traffic and an ongoing systems upgrade. Bank of America says it has 30 million active online banking customers. (Reporting by Rick Rothacker in Charlotte, N.C.; Editing by Eric Walsh) Investing and Taxes Simplified Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above.

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