Reuters: Technology News: Google's Gmail service suffers disruption

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Google's Gmail service suffers disruption Dec 11th 2012, 03:36 Tweet Share this Email Print Related News Google to charge small businesses for Web-based Apps software Thu, Dec 6 2012 In brewing rivalry, Instagram trims ties to Twitter Wed, Dec 5 2012 Student group takes Facebook privacy gripes to court Tue, Dec 4 2012 EU set to fight Internet tax and "spying" at global summit Fri, Nov 30 2012 Facebook to share data with Instagram, loosen email rules Wed, Nov 21 2012 Analysis & Opinion Why we won't have tablet-native journalism Counterparties: 43 words you can't say on Facebook A neon Google logo is seen at the new Google office in Toronto, November 13, 2012. Credit: Reuters/Mark Blinch SAN FRANCISCO | Mon Dec 10, 2012 10:36pm EST SAN FRANCISCO (Reuters) - Several Google Inc Web products, including the popular Gmail service, appeared to go dark for users on several continents on Monday. Google confirmed that "service disruptions" had affected Gmail and Google Drive, its online storage service. The two products are part of Google's Apps suite, a Microsoft Office rival that caters to both consumers and businesses. By 10:10 a.m. Pacific Time (1.10 p.m. EST), Google's Apps Dashboard monitoring service reported that Gmail and Drive service had resumed. The company did not specify how many users were affected, or where, but the outage prompted widespread complaints on social media on both coasts in the U.S. and other major markets, from the United Kingdom to Brazil. Some users additionally reported that the outage had affected Google Docs, the company's word-processing and spreadsheet programs, while Chrome, Google's Internet browser, also crashed unexpectedly. "We are currently experiencing an issue with some Google services," Google spokeswoman Andrea Freund said in a statement. "For everyone who is affected, we apologize for any inconvenience you may be experiencing." Firmly entrenched in the consumer market, Gmail is one of Google's most popular and important product offerings. The search giant, which has been pushing a corporate version of the email service and its Apps suite to businesses to compete with Microsoft, said this month that the package will no longer be free to business customers. (Reporting By Gerry Shih; Editing by Andrew Hay and Nick Zieminski) Related Quotes and News Company Price Related News Tweet this Link this Share this Digg this Email Reprints We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/ Comments (0) Be the first to comment on reuters.com. Add yours using the box above.

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